Studies have shown that many Public Sector organisations lose thousands upon thousands of pounds each year in lost productivity due to network downtime.
The impact of "loss of service" goes beyond the internal confines of the office environment into the wider community with citizens unable to access information, file returns or request assistance.

802 Works delivers proactive managed services that keep your network up and running at optimal effectiveness and efficiency, with superior network performance, security, and reliability—all at an affordable price.

Monitoring and Alerting:

• 802 Works will proactively monitor your network and remotely address potential points of failure before they become critical
• When a site visit is required, automatic alerts guarantee a rapid response time
• Problems will often be resolved before you’re even aware that they are occurring

Security Assurance:

• Extensive reporting gives you a bird’s-eye view of your entire network's security
• Alerts on attempted network access by unauthorised users
• Ban high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and often introduce viruses and Spyware
• Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

Asset Management:

• Up-to-date hardware, software and patch information
• Can be used for insurance claims in case of flood, fire or theft

Preventative Maintenance:

• 802 Works minimizes disruptions to your work environment by resolving issues proactively
• Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever

Reporting:

• You'll get comprehensive, graphical reports emailed automatically every month
• Simplifies capacity management and upgrade planning

Quarterly Business Reviews:

• We'll meet every quarter to discuss the overall health and performance of your IT assets and ways to get the most out of your investments
• Extensive data about your IT will support more accurate budget forecasting

802 Works designs, integrates and supports a comprehensive range of technically proven hardware and applications to converge the three key technologies core to each and every business today: voice, data and video.